With found the staff polite and very helpful.”, “Location , bed , parking, view, hygiene and comfort”, This property has taken extra health and hygiene measures to ensure that your safety is their priority. Le Mercure La Rochelle Vieux-Port Sud accueille vos séjours d'affaires et de loisirs ainsi que vos réceptions privées ou professionnelles dans un complexe lumineux comptant 1 000 m² de salles de réunion. Well situated hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. You can only leave a review within 28 days after check out. Please enter the dates of your stay and check the conditions of your required room. Excellent location - show map, Excellent location — rated 9.4/10! If you booked through us and want to leave a review, please sign in first. Please note that the restaurant is open everyday except in low season, please contact the property for more information. Nous disposons de 123 chambres dont 46 transformables en … Please try again later. If you stayed at this property through Booking.com you can write a review. We do accept Cheques ANCV vacances with pleasure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The most helpful contributions are detailed and help others make better decisions. As a … Contributions should be appropriate for a global audience. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? Découvrez les offres pour l'établissement Mercure La Rochelle Vieux Port Sud Hotel, et notamment les tarifs intégralement remboursables avec annulation sans frais. Benjamin - Receptionist, Hi, Guests are required to show a photo identification and credit card upon check-in. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. When booking more than 7 rooms, different policies and additional supplements may apply. La propriété est composée de 120 chambres. Sorry, reservations for more than 30 nights are not possible. Very good experience overall !! Unfortunately on our first day we were given less than 24 hours notice to move our cars out of the car park so that Tour de France teams could move in. When would you like to stay at Mercure La Rochelle Vieux Port Sud? Small Windows in room and very short bed with a shelf over, where you Can hurt you head, when sitting up in bed Reading. “location, parking, kindness of the staff, breakfast ”, “Superb spot for sightseeing La Rochelle. Muséum d'Histoire Naturelle de La Rochelle, Swimming, Food and drink, Watching the sunset. With found the staff polite and very helpful. Free Wi-Fi and private parking are available at the hotel and the reception is open 24 hours. Thanks! It is always a pleasure to spend time in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I already have a booking with this property, Situated in the real heart of La Rochelle, this hotel has an excellent location score of 9.4, Free private parking available at the hotel, Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few days, Do some rooms have balcony facing the port, Asked about: Standard Double Room - Port View. Our hotel does not have a balcony. Felt very safe. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Room badly designed, shower screen didn’t fit so water everywhere. Welcoming Booking.com guests since 1 Apr 2010. I gave the compliments to the staff at the restaurant and the manager on duty at the reception!!! It is always a pleasure to receive positive feedback. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. This lets us know that our reviews come from real guests, like you. … The staff were polite and professional. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Aquarium La Rochelle is minutes away. Very comfortable room. Contributions should be travel related. Please write a full question (it should contain a minimum of 10 and a maximum of 300 characters) and do not share any personal information. The management were not very helpful in suggesting alternative parking or providing any recompense for any extra charges Incurred. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Overall we were very pleased we selected the hotel for our stay. Customer review rating 4.2/5 6,495 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. * Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Free parking.”, “Breakfast lovely, room view of car park, staff great”, “Location was perfect and the rooms were comfortable
Likes the body wash products REN”, “as said above: the location, the comfort, the view from the restaurant during breakfast”, “Very near the heart of La Rochelle in vibrant new part. **Property Location**.With a stay at Mercure La Rochelle Vieux Port Sud Hotel, you'll be centrally located in La Rochelle, steps from Aquarium La Rochelle and L'Espace Encan de La Rochelle. We apologise for any inconvenience and appreciate your continued custom with Booking.com. It is always a pleasure to receive positive feedback. Quai Louis Prunier, 17044 La Rochelle, France It is always a pleasure to receive positive feedback. Business - 28/10/2020 Confirmed reviews ALL, Arrived the evening left the morning... Long queue for the breakfast Room was not clean as expected (hair + dirty surfaces), Walking distance to shops, restaurants, city centre, Cherie S. Couples - 17/10/2020 Confirmed reviews ALL, Always stay here when in La Rochelle However, the room was way too hot and no way of turning it down. We booked your hotel because it had private parking and I asked for a space when we booked- almost a week before our arrival. I will share your comments with our team and more precisely with the breakfast's staff . Older travellers. Our restaurant provides a breakfast service to enjoy in your room or at the table. MERCURE LA ROCHELLE, Hi, Have stayed before. Optic fiber technology provides the highest possible speed of Internet connection. Booking.com’s role is that of a distributor of feedback from both guest and property. Not great value for money. With found the staff polite and very helpful. Dominique Couples - 21/08/2020 Confirmed reviews ALL, The room was good. Book this exclusive offer now and make the most of your business or leisure stays in our Mercure hotels. The breakfast regular as the service, Damodar K. Couples - 19/08/2020 Confirmed reviews ALL, Very good rooms, excellent house keeping, friendly front office as well as other staff very cooperative and helpful Will certainly stay here when we visit next, Well located from town center...a walk from the main attractions!! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. We'll also provide transparency over the status of submitted content. The property usually replies within a few days. Questions and answers should be property or room related. La Rochelle offers beauty, culture and gourmet food. It is located in the city centre, in front of the Vieux Port. It has been refurbished in 2006. Cancellation and prepayment policies vary according to accommodation type. We've sent you an email so you can complete your subscription. Booking not found. We have more than 70 million property reviews, and they're all from real, verified guests. Business guests praise the breakfast. July 2018. Merci. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Even better if: We had requested an early check in and were disappointed to find that our rooms were not ready on our arrival, although alternative rooms were found and the fee for the early book in was returned (the staff were helpful in that respect). We hope to welcome you back to our hotel very soon! Le clou du spectacle : la salle offre une superbe vue panoramique sur le port de La Rochelle… Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Booking.com does not accept responsibility or liability for any question and answers. Dinner, Are you missing any information about this area? Free! Kim Couples - 08/10/2020 Confirmed reviews ALL. The meal we had in the restaurant in the evening was very good , as was the service. Couples - 09/09/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. - consultez 1 308 avis de voyageurs, 298 photos, les meilleures offres et comparez les prix pour Mercure La Rochelle Vieux Port Sud sur Tripadvisor. Choose your currency. We offer different types of rooms to suit different tastes. Plenty of free parking on site. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Sincerely, Camille MELIN Receptionist, Dear Paul S., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always encouraging for us to learn that our valuable guests are satisfied with our service. 뀐 Overall good service. We’ll … I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Contact details can be found on the booking confirmation. Send your own question to the property below. Sincerely, Natacha JOUGLAR Chef de Réception, Dear ANGEL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. Mercure La Rochelle Vieux Port Sud Hotel La Rochelle; Mercure La Rochelle Vieux Port Sud Hotel Hotel La Rochelle; You should know. All we ask is that you follow a few simple guidelines. Traditional cuisine, à la carte and set menus. Mercure La Rochelle Vieux Port Sud Hotel is rated "Very good" by our guests. The fiercely independent and ancient seaport of La Rochelle is still guarded by stunning fairy-tale towers — suitable for a city locals call "belle et rebelle“. Nous disposons de 123 chambres dont 46 transformables en … WiFi and parking are free, and this hotel … The staff were polite and professional. As a result we would not recommend this hotel to others. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. WiFi and parking are free, and this hotel … Very comfortable room. Good location, beside the port and close to bars and restaurants. Please check for travel restrictions. Covid precautions taken reassuringly seriously . So one shower taken was cold, the next too hot. Sincerely, Natacha JOUGLAR Chef de Réception, Dear FREDERIQUE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Sincerely, Natacha JOUGLAR Chef de Réception, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. We booked the hotel back in July and were never informed that parking would not be available, if we had known this we wouldn’t have booked this hotel. We are working on resolving the issues that have prevented us from offering you our full range of services. Car park a bonus in busy city.”, “Location was superb. Short break in a safe and secure area. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your current language is English (UK), Sorry, we couldn't find any questions related to your search, Great for two travellers. Pour vous détendre, notre hôtel à La Rochelle … Unfortunately, during the Tour de France, it was full during 3 days and we sorry that you haven't been informed before arrival as you should. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. It is always a pleasure to receive positive feedback. Reviews are most valuable when they are original and unbiased. There you can savour a delicious breakfast or a meal of classic French dishes while admiring panoramic views of the yacht marina and La Rochelle towers. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Situated in the real heart of La Rochelle, this hotel has an excellent location score of 9.4, Continental, Gluten-free, American, Buffet, 끸 Now £71 on Tripadvisor: Mercure La Rochelle Vieux Port Sud, La Rochelle. Excellent at observing Covid rules. There was a problem loading the reviews. Excellent measures for COVID safety, Rasik B. The most helpful contributions are detailed and help others make better decisions. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Overall we were very pleased with our experience. We are also within easy reach of the shops and railway station, less than 5 minutes by foot. Families - 19/08/2020 Confirmed reviews ALL. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Guests may also choose to have a hot or alcoholic beverage in Mercure La Rochelle’s bar. Issue to move around bed and to open luggage’s ! It is always a pleasure to receive positive feedback. Measures taken re Covid were thorough and reassuring. The precautions taken re Covid were thorough and very reassuring. Thank you for your interest in our hotel Mercure La Rochelle Vieux Port Sud. Make the most of your stay by visiting the aquarium, the towers or one of our museums. 1 property in La Rochelle like Mercure La Rochelle Vieux Port Sud was booked in the last 12 hours on our site. This 4-star hotel is 1.1 mi (1.7 km) from University of La Rochelle and 1.2 mi (1.9 km) from Parc des Expositions de La Rochelle. Mercure La Rochelle Vieux Port Sud - Located near Towers of La Rochelle, Mercure La Rochelle Vieux Port Sud Hotel offers 123 rooms with views of the harbour. Major disappointment: The mechanism in the wash basin was completely broken and unusable. Car park a bonus in busy city. Your thoughts help us figure out what kind of information we should be asking properties for. Unfortunately, it is only possible for our customers in Turkey to book international properties with us right now. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. See 1,333 traveler reviews, 309 candid photos, and great deals for Mercure La Rochelle Vieux Port Sud, ranked #28 of 49 hotels in La Rochelle and rated 3.5 of 5 at Tripadvisor. It is always a pleasure to receive positive feedback. Slept with window open but still too hot. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Sincerely, Natacha JOUGLAR Chef de Réception, Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. This is our guests' favourite part of La Rochelle, according to independent reviews. Sincerely, Natacha JOUGLAR Chef de Réception, Dear BRIAN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). We are travelling from the uk on motorbikes to your hotel, is there secure parking available at the hotel for our two bikes? After their trip, guests tell us about their stay. Aquarium La Rochelle is minutes away. Covid precautions taken reassuringly seriously . With a stay at Mercure La Rochelle Vieux Port Sud Hotel, you'll be centrally located in La Rochelle, steps from Aquarium La Rochelle and L'Espace Encan de La Rochelle. Notre hôtel est idéalement situé au cœur du vieux port de la Rochelle, offrant une vue sur les Tours de La Rochelle et le bassin des Grands Yachts. As a gold member, I think Accor All’s membership management is bad too. An LCD TV with satellite channels and a minibar feature in each of the cabin-style rooms at Mercure La Rochelle Vieux Port Sud. Thanks to our excellent location a stone's throw from the downtown area and the SNCF train station, you can enjoy the Aquarium and an incredible view of the towers from our panoramic restaurant. All rooms are decorated in nautical colours and some have views of the harbour. Charges may be applicable. Actual travel distances may vary. L'accès Wi-Fi et le parking sont des services gratuits et cet hôtel … I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Staff very good. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We managed to find a space in the public car park- and had to pay 15.60 EUR- but that is not the service we have come to expect from Accor hotels, especially for Gold Loyalty card holders. Get exclusive access to member-only deals by email. I will share your comments with our team. The meal in the restaurant (evening) was very good, as was the breakfast. Click here to read post guidelines. They are also applicable regardless of the sentiment of the comment. For your leisure moments, our hotel in La Rochelle … Try again. Booking.com™. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If we had been told this at the beginning we would not have booked. We're sorry, but there was an error submitting your comment. Notre hôtel est idéalement situé au cœur du vieux port de la Rochelle, offrant une vue sur les Tours de La Rochelle et le bassin des Grands Yachts. For your leisure moments, our hotel in La Rochelle offers a fitness room and an excellent restaurant, L'Océanide. He could not fix the problem but did remove the mechanism so that the basin could be used i.e. This service may contain translations powered by Google. Likes the body wash products REN”, “Location was superb. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. We booked this hotel a week before our stay and booked it because it had private parking. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. 1223840,1206800,1174220,1242370|1,1242280|2,1242370,1216210,1241480,1236520,1246510,1249590,1240620,1242280|3,1242530|4,1246500,1245960,1242530|2,1238790,1223840|1,1245980,1243610,1242530,1248480,1245410,1242370|3,1239730, Mercure La Rochelle Vieux Port Sud (Hotel) (France) deals, Facilities of Mercure La Rochelle Vieux Port Sud, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers placed between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized. But there are no any apologies next day. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines. Aquarium La Rochelle is minutes away.